Average Score (341 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

341 Ratings

4.8 Average

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  • Justin M.09-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Samantha in the service department is always so helpful and great. I have always had a great experience at this Volkswagen Dealership and always love seeing and working with Samantha.

  • Beverly C.09-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    Samantha is always great about getting me in when there is a concern with my car.

  • Ben G.09-27-2025

    TYPE:ServiceMODEL:JettaYEAR:2018

    Great Service!

  • Osahon I.09-26-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    I drove 2 and half hours to come to this dealership for service. I was was pleased on how quickly I was attended to.

  • Kirby P.09-26-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    Easy to schedule and communicate with staff.

  • Malika W.09-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Samantha is always professional and very knowledgeable.

  • Charles M.09-23-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Long term employees, good service.

  • Jeremy Y.09-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2025

    Quick service, the people there are kind

  • Stacy B.09-22-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Veljko G.09-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Jack was amazing ! Helped me with an AC problem as we were rushing to travel back to Florida. Got an Uber for me and my daughter so that we can have lunch and fixed my car whereas the other VW dealership in north Nashville couldn't. Jack is awesome and deserved a bonus !