Average Score (323 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

323 Ratings

4.8 Average

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  • Charlie T.06-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Ryan C.06-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Your representative was knowledgeable and helpful. I felt comfortable with the information he shared, etc.

  • Francisco R.06-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Jennifer P.06-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    So far so good! I have just had 1 piece of warranty work and basic maintenance. Car only has 23,000 on it.

  • Lori R.06-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Samantha was amazing! She was nice, thorough, and professional and kept me updated with my vehicle the whole time!

  • Keslie A.06-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Nothing, appreciated Jack making sure I was able to get the recall work done when I got my oil changed.

  • Charles T.06-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Daniel W.06-23-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2020

  • Gilbert F.06-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    My service coordinator was excellent. She kept updated on the progress and was just very professional.

  • Patrick C.06-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Front to back everything was great