Average Score (323 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

323 Ratings

4.8 Average

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  • Stacy B.06-23-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Ben V.06-22-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Samantha was friendly, communicative and ensured I made it home and back while my car was being serviced.

  • Kevin T.06-22-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Samantha by far is in a league of her own. I love her personality and willingness to help with all of my questions and concerns. She’s definitely one of the better service advisors you’d ever encounter.

  • Elyse K.06-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Jonah T.06-21-2025

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2019

    the service writer sam was really nice and my technician Jared was great

  • Johnnie W.06-21-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Quick reliable service

  • Mark P.06-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    I scheduled my appointment online. The staff was very nice and helpful.

  • Carmen G.06-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Tristin L.06-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    She is always so pleasant and very knowledgeable

  • Oscar F.06-20-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Dustin was very patient and answered all of my questions. The entire staff was kind and professional.

    06-21-2025

    Thank you!