TYPE:ServiceMODEL:AtlasYEAR:2021
Jack was extremely friendly, helpful, knowledgeable, and professional.
Average Score (323 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2019
TYPE:ServiceMODEL:AtlasYEAR:2022
The team here was so helpful in our time of crisis! They were able to get us in first thing Monday morning for the full service inspection. We were blown away by their communication and customer service. Hoping my VW dealership in Lexington is as good and easy to work with as this one!
TYPE:ServiceMODEL:JettaYEAR:2019
I love that you called to make the appt. What I didn’t like was that while waiting … so many appt were booked that there was no room in the waiting room. All chairs, tables, ancillary areas were full.
TYPE:ServiceMODEL:ArteonYEAR:2023
TYPE:ServiceMODEL:JettaYEAR:2019
i always have great experiences with everyone at VW. they are very kind and they help me understand everything that goes on, every step of the way.
TYPE:ServiceMODEL:TiguanYEAR:2021
TYPE:ServiceMODEL:JettaYEAR:2019
good service and very attention
TYPE:ServiceMODEL:JettaYEAR:2024
Quick, easy check in. Honest, professional service rep, nice and clean waiting area. Done sooner than promised.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020
Honesty regarding an error of conducted services