Average Score (323 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

323 Ratings

4.8 Average

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  • Ted S.05-11-2025

    TYPE:ServiceMODEL:GolfYEAR:2018

    Jack and his team are very polite, friendly and accommodating. No pressure

  • William A.05-11-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    i didn't like that i needed to pay for obd scans on my vehicle. but got the information that i needed to know.

  • Sandy A.05-10-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Jack was fantastic. They got me in, situated with an uber and in my way to work! So easy and very helpful.

  • Gordon J.05-10-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Jose Y.05-09-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Jeffery C.05-08-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    I have been to 3 other car dealerships for Volkswagen and this one ranks the best out of them all.

  • Thomas S.05-08-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Michelle J.05-07-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Michael V.05-06-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Our experience with MELISSA MORGAN and the Staff at VW of Murfreesboro was over and above EXCELLENT!!!!! MELISSA was Very Professional and Very Knowledgeable of the VW product.

  • Jonathan W.05-05-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Took my car in for the 2yr schedule maintenance. During my visit I indicated that my app gave me an error for an OTA software update. When the service tech came out with the papers after finishing, he said they got the update to work. However, the car is still at the same software version it was at before the visit. The mobile app still shows the new version pending. It seems like they did nothing to the software update but claimed they fixed it.