Average Score (323 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

323 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Julie M.05-05-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Very professional service advisor, explained everything very well.

  • Carlee C.05-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    the service staff was friendly and I was in and out within an hour. I usually go to Knoxville but will be using Murfreesboro from now on.

  • Mitch R.05-04-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    We got a flat tire in the pouring rain came in and they patched the tire so we could drive home. They were awesome

  • Della J.05-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Service was good wait time not long

  • Megan P.05-03-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    John was so great! He was able to understand what I wanted and needed in a vehicle. It was a great experience and I love my Taos!

    05-05-2025

    Thanks so much for you review!

  • Carmen G.05-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Yes

  • Debra T.05-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Good customer service. Friendly, respectful, understanding, .

  • Kirsten B.04-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Ezequiel C.04-30-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Roland B.04-30-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Even the coffee in the waiting area was perfect