Average Score (335 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

335 Ratings

4.7 Average

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  • Bernard C.08-14-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    Once again Sam demonstrated thoroughness explanation on when my vehicle would cost as well as expected completion time.

  • Latoya B.08-13-2025

    TYPE:ServiceMODEL:PassatYEAR:2021

    Volkswagen of Murfreesboro took great care of my son’s car. Friendly, professional, and honest service from start to finish. The car runs perfectly now—highly recommend!

  • Bradley M.08-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Seamless, well informed. A little pricey.

  • Chris M.08-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Great service.

  • Beverly C.08-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    Awesome and friendly consultant, Samantha.

  • Margaret L.08-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Service was outstanding and appreciated the pictures of service as it was being done.

  • Kevin A.08-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Only problem I had was when I called and got the automated answering, my wish was that a person actually answered the call. I don’t like having to push 1 for this 2 for that 3 for this thing.

  • Hannah W.08-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Service was excellent, efficient, and the uber service was greatly appreciated! The cherry on top!

  • Sean F.08-06-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Parisa was very helpful and was considerate with my time and my needs.

  • Xavier B.08-06-2025

    TYPE:ServiceMODEL:TaosYEAR:2024