Average Score (323 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

323 Ratings

4.8 Average

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  • Kim D.09-21-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Michael W.09-20-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Seamless process. Samantha & Jack were great, very welcoming.

  • Mary R.09-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Jeff R.09-17-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Nate S.09-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Friendly and clear service!

  • Byron L.09-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Repair took a long time. Three days to replace the part. The mechanic forgot to fasten a bolt that held up a cooling hose. I fixed it because I didn't want to have to take my car back in again and wait another day.

  • Katarina W.09-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Easy to make appointment.

  • Donald A.09-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Great job 0

  • Abigayle G.09-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Jack helped us in the service department— my rating is for him! He was great to us!

  • Farida A.09-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Transmission fluid change 5 Engine Oil change + filter 5 Cooland fluid change 5stars Alignment 4 wheels -4 star. In all, good service 👍