The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
Teonka S.02-05-2025
TYPE:ServiceMODEL:JettaYEAR:2023
I love that I was able to drop off my car during after hours. As well as that, I heard from Jack throughout the whole process. He was very knowledgeable and updated me while my car was being serviced. Very convenient and superb customer service. Even pick up was smooth and easy. 10/10 Thank You
Kobi W.02-04-2025
TYPE:ServiceMODEL:PassatYEAR:2021
Jeffrey B.02-04-2025
TYPE:ServiceMODEL:AtlasYEAR:2021
Dalen F.02-03-2025
TYPE:ServiceMODEL:ID.4YEAR:2021
Jack and his folks were very responsive and kept me informed the entire process. The car was ready when agreed and the follow has been excellent. Great work guys!
Danielle G.02-03-2025
TYPE:ServiceMODEL:AtlasYEAR:2022
Myles C.01-29-2025
TYPE:ServiceMODEL:AtlasYEAR:2019
Jack, Dallas, the whole crew, outstanding effort!
Richard S.01-29-2025
TYPE:ServiceMODEL:BeetleYEAR:2019
Terrance N.01-26-2025
TYPE:ServiceMODEL:TiguanYEAR:2020
Richard K.01-25-2025
TYPE:ServiceMODEL:BeetleYEAR:2019
Service manager was great. Went in for a new key fob and they had my car over a month. I read online that many Volkswagen autos have this issue. Not blaming the dealership per se, but my experience was not a good one.