Average Score (335 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

335 Ratings

4.8 Average

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  • Susan S.01-02-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    As always everyone was very nice and helpful. The service was even done quicker than we were told to expect

  • Kenneth S.12-29-2024

    TYPE:SalesMODEL:Golf RYEAR:2024

    Ethan was awesome! Great experience all the way

  • Sabrina A.12-28-2024

    TYPE:ServiceMODEL:PassatYEAR:2022

    Samantha helped to restore radio satellite by speaking directly with the service. Also confirmed the results with me.

  • Lori M.12-28-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Jeallitte E.12-27-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Gilbert F.12-25-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

    The entire interaction with the lady that assisted me was excellent. Recall issue and check on low coolant. On time and concise. Really enjoyed all aspects.

  • Natalie R.12-23-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    The staff was very helpful and very easy to talk to. But every time I have taken my vehicle in to be serviced something has been wrong with the car and it’s not even 2 years old. I’m currently looking for a different vehicle as I no longer wish to have Volkswagen anymore

  • Lauren B.12-21-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Customer service was great as always.

  • Brandon S.12-21-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    Volkswagen was competitive on price. They were very friendly and not super pushy. They have good salesmanship.

  • Ashley W.12-20-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019