Average Score (323 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

323 Ratings

4.8 Average

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  • Paige L.02-07-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    The sales associate, Laurent, was great and very friendly. He was helpful in helping my narrow down what i was looking for in a new vehicle and was patient as we test drove many.

  • Kim D.02-05-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Everyone one is so nice!!! Sam was great in keeping me informed about what was going on with my car

  • Miguel E.02-05-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Amazing customer service

  • Teonka S.02-05-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    I love that I was able to drop off my car during after hours. As well as that, I heard from Jack throughout the whole process. He was very knowledgeable and updated me while my car was being serviced. Very convenient and superb customer service. Even pick up was smooth and easy. 10/10 Thank You

  • Kobi W.02-04-2025

    TYPE:ServiceMODEL:PassatYEAR:2021

  • Jeffrey B.02-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Dalen F.02-03-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Jack and his folks were very responsive and kept me informed the entire process. The car was ready when agreed and the follow has been excellent. Great work guys!

  • Danielle G.02-03-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Myles C.01-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Jack, Dallas, the whole crew, outstanding effort!

  • Richard S.01-29-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019