Average Score (323 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

323 Ratings

4.8 Average

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  • Christi N.09-07-2025

    TYPE:ServiceMODEL:ArteonYEAR:2023

    Jack is very thorough and very good at what he does.very professional.

  • Timothy L.09-03-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

    Samantha in the service department was AHmazing as always!

  • Charles R.09-02-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Everything was easy peezy. We were ready to purchase a Honda CRV. Daughter suggested looking at a VW. Stopped at VW dealership in Murfreesboro TN. Talked with people getting their vehicles serviced. Bought a vehicle

  • Bryson F.09-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Excellent experience particularly the customer service!

  • George B.09-01-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Easy to make appointments Once I arrive, I always receive prompt and courteous service.

  • Casey B.08-31-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Samantha was prompt in handling an issue we had with our vehicle. She has always took care of any questions I've had, even when she had to dig. Always very professional and knowledgeable of her job. A great team member for VW. Thanks Sam!

  • Anna M.08-31-2025

    TYPE:ServiceMODEL:ArteonYEAR:2021

    Volkswagen of Murfreesboro always makes sure my car and I ate taken care of.

  • Jaxon K.08-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    Samantha is always the best whenever I come to get my car done I prefer her.

  • Jasmine G.08-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Markita T.08-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Service Manager and Advisor (Parisa) were extremely accommodating and made sure my experience returning to the dealership was a great experience.