Average Score (323 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

323 Ratings

4.8 Average

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  • Daniel H.08-27-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Overall positive experience, didn’t feel pressured, patient to run multiple quotes

  • Margaret L.08-27-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    I worked with 2 sales people, Toby and Michael. Both were extremely helpful, professional and knowledgeable. There is a learning curve for me on the 2025 Tiguan due to the more computerized components. The sale people were very helpful in going through the different settings and screens to learn about my car.

  • Marcy R.08-26-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    I was able to pull in and get a maintenance button reset without a problem. I inquired about an additional service and was able to schedule and receive the service in about one hour. I received great customer service which will keep me a loyal customer.

  • Nikita V.08-25-2025

    TYPE:ServiceMODEL:Golf RYEAR:2025

    You did a great job

  • Richard S.08-25-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

  • Lisa H.08-24-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Service is always stellar at Volkswagen of Murfreesboro!

  • Ashley T.08-23-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Kay A.08-22-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    I was taken care of well.

  • Samantha M.08-18-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Greats service !

  • Meredith D.08-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Same day appointment. Knowing the problem when I called