Average Score (335 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

335 Ratings

4.8 Average

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  • Gerald B.07-10-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Service got me in quickly and was very thorough about fixing oil leaking issues.

  • Michael C.07-08-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Overall good experience. The car we purchased followed a different process. We had to get the vehicle we wanted slipper from another dealership in NC.

  • Julie M.07-08-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    It was exceptional customer service. Very polite and informative.

  • Josh M.07-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Lauren E.07-08-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Jimmy P.07-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Prompt service that was to my satisfaction.

  • Brandon G.07-07-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    The service was awesome the techs were helpful and friendly.

  • Jeniffer M.07-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Sarah W.07-07-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Samantha was very attentive and helpful with getting me a quote and my service as needed! I am very pleased and appreciative of all her assistance!

  • Carlos B.07-07-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Service tech was very nice and answered all my questions.